voco Reading

The Voco Hotel was nothing short of fantastic. From check-in, it was clear this hotel prioritises guest satisfaction. The room was well-appointed, offering a perfect blend of style and comfort. Every detail, from the bedding to the modern amenities, made it a relaxing and enjoyable retreat. The customer service was exceptional. The staff were attentive, friendly, and eager to help with any requests or questions. Their dedication to ensuring a smooth and pleasant stay did not go unnoticed. The variety and quality of the breakfast offerings were excellent, with fresh, delicious options that catered to different tastes. It was clear that care and attention were given to every aspect of the dining experience. Overall, the Voco Hotel delivered on all fronts – comfort, service, location, and dining. Highly recommended,

The family room was very spacious and perfect for a family of four. The hotel staff was very helpful and friendly 🙂 a big shout out to the kitchen manager and the kitchen staff, they gave us free breakfast after hearing about our rough 3 night ordeal with some awful young footballers that was staying next to our room.

Superb facilities, friendly, helpful staff always going that extra step to make one’s stay more enjoyable! Immaculately clean, the spacious rooms boast comfortable air conditioning and delightful rainfall showers. But as always in the best of hotels, it is superb service which best complements excellent facilities. And the staff there have got that cracked. Every single staff team member I met clearly took the time to do at least one thing that went the extra mile to make my stay more enjoyable. Little things like ensuring I stayed in the same room as I had enjoyed before. Decorating my favourite gin and tonic with an abundance of lime and adding a cocktail umbrella to the glass. A humorous gesture as if to tell me that my presence at the bar had made their day better. Voco, whoever selects your staff deserves a medal. But those staff deserve many more such medals. Thank you.

Staff helped to facilitate an early check in and couldn’t do enough to accommodate us. Location was central, hotel was beautifully presented as was our room, immaculately clean throughout. The shower was really luxurious and beds were some of the comfiest I’ve stayed in. Room was a great size and had all amenities you could want. The swimming pool was lovely and leisure area and changing facilities were also cleaned to the highest standard. Breakfast was 10/10 with every option and more. This is not a 4* hotel, I have stayed in 5* hotels that didn’t compare to this.

Great facilities and friendly pool staff.